You can cancel your contractual declaration within 14 days without giving reasons in writing (for instance, letter, fax or e-mail.) or – if the objects arrived before the deadline – also by returning the objects. The period begins upon receipt of this notification in writing, but not before the receipt of the goods at the consignee (in case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before the fulfilment of our obligations under Article 246 (2) in conjunction with Article 1 (1) and (2) of the Introductory Act to the Civil Code and our obligations according to Article 312g (1) sentence 1 of the German Civil Code in conjunction with Article 246 (3) of the Introductory Act to the Civil Code. The time limit for withdrawal will be deemed to have been observed if the withdrawal notice or object was sent within the prescribed time limit. The withdrawal is to be directed to: MyVitalSkin GmbH & Co.KG, Adalbertsteinweg 259, 52066 Aachen,, Fax: +49-241-53106369.

Consequences of withdrawal

In the case of an effective withdrawal, the mutually received services are to be returned and if applicable, any benefits acquired (for instance, interest). You have to compensate us accordingly if the received services as well as benefits (for instance, advantages from use) cannot or only partly or only in a deteriorated condition be returned or given up. For the deterioration of the object and benefits acquired, you must pay compensation only to the extent the benefits or the deterioration are due to a handling of the object which go beyond the examination of the characteristics and the manner of functioning. “Examination of the characteristics and the manner of functioning” is understood as the testing and trying out of the goods as is possible and common in a shop.

Objects that can be sent by parcel post are sent at our risk. You have to bear the regular costs of sending back. Objects that cannot be sent by parcel post will be picked up at your location. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your withdrawal notice or the objects for us with their receipt.

End of the withdrawal notification